Media Centre

September 11, 2020

Training Programs aimed at supporting Cape Breton tourism sector and workforce

Cape Breton Island, NS – The Cape Breton Partnership is once again partnering with the Tourism Industry Association of Nova Scotia to support Cape Breton’s dynamic tourism industry. Through the Tourism Seasonality and Labour project, Cape Breton tourism operators can receive valuable training opportunities and human resources tools to help expand the skills of their workforce, create long-term employment and continuously improve the tourism products delivered by passionate tourism professionals each day on Cape Breton Island.

Hundreds of training modules, courses, and certificates are available. Training opportunities range from one to two-hour learning modules to e-Cornell executive program courses and group training in online or in-person venues. Topics include food & beverage, customer service, bartending, supervisory skills, and more. Most of the training opportunities are being made available free of charge through this project, and others will have their costs significantly reduced.

“We are excited to be partnering with TIANS in bringing these resources and supports directly to our tourism businesses in Cape Breton,” says Carla Arsenault, President & CEO for the Cape Breton Partnership. “These resources will offer many employees a unique opportunity to expand their skillsets, increasing their employability and the value of services offered by the businesses as well.”

In recognition of the challenges presented by COVID-19, and the particular difficulties the local tourism-sector has been experiencing, the project will also include specialized training such as Clean It Right. Provided by TIANS, the Clean It Right program was designed to provide awareness and education on cleaning a business, increasing the safety of guests, visitors and the workforce in the Tourism industry. This specialized training will help reassure customers that may be hesitant to travel, shop and eat out. Two digital Human Resources toolkits will also be made available free of charge to project participants, including a Tourism HR Recovery Toolkit and a more general HR Toolkit.

For a full list of the project’s offerings, visit https://capebretonpartnership.com/initiatives/tourism-seasonality-and-labour-project-2020/. One-on-one consultation meetings with your local Economic Development Officer can also be requested by emailing info@capebretonpartnership.com.

The Tourism Seasonality and Labour Project is being delivered locally by the Cape Breton Partnership in collaboration with Tourism Industry Association of Nova Scotia (TIANS) and Nova Scotia Tourism Human Resource Council (NSTHRC), with support from the Nova Scotia Department of Labour & Advanced Education (LAE).

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Media Contact:
Jeremy Martell
Cape Breton Partnership
902-631-5442
Jeremy@capebretonpartnership.com

About the Cape Breton Partnership:
The Cape Breton Partnership is Cape Breton-Unama’ki’s private sector-led economic development organization that supports companies and entrepreneurs by promoting our island as a great place to live and invest; growing a culture that values and celebrates creativity, innovation, and entrepreneurship; and connecting entrepreneurs and companies to the resources they need to succeed. For more information, visit https://capebretonpartnership.com.

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