Tourism Seasonality and Labour Project


The Cape Breton Partnership is working to connect Cape Breton tourism operators to valuable training opportunities and human resources tools to help expand the skills of their workforce, create long-term employment and continuously improve the tourism products delivered by passionate tourism professionals each day on Cape Breton Island. These tools are provided by the Tourism Industry Association of Nova Scotia (TIANS) and Nova Scotia Tourism Human Resource Council (NSTHRC), with support from the Nova Scotia Department of Labour & Advanced Education (LAE). 


emerit Training Modules

  • Cape Breton Tourism and Retail businesses now have free access to – the most comprehensive industry-developed training available anywhere in the world! All emerit products and programs are based on industry-defined standards, and are recognized across Canada.  
  • Training modules for over 30 occupations are available, for free through this program, on topics such as Food & Beverage, Sales, Housekeeping, Event Management, and more!
  • Full list of modules and module descriptions are available here: 
  • Click here to complete an order form.

Occupational Skills Training Workshops

  • Your supervisors, managers and front-line employees can benefit from service excellence training workshops.
  • A number of workshops are available, such as Nova Scotia Best, Stress Management, Tourism Workplace Essentials, Serve Right Server/Manager, Superhost, & more!
  • These workshops will be made available pending interest, and may be requested by a workplace with at least 10 employees who are confirmed to attend the training.
  • For a full list of workshops, visit
  • To express an interest, please email to discuss this opportunity.

Employability Skills Training

emerit National Occupational Certification

  • You can now offer your managers or supervisors the option of National Occupational Certification as part of the benefits of working for your business!
  • Tourism Certified Manager and Tourism Certified Supervisor programs in Director of Housekeeping…. are all available for free!
  • Full list of certifications and descriptions are available here: 
  • Click here to complete an order form.

e-Cornell Executive Program Courses

  • e-Cornell sets the precedent in tourism education and TIANS is proud to be the first Tourism Industry Association in the Americas to partner in providing online programming to our Industry.
  • Our customized portal provides access to a full range of Cornell University courses including their highly respected Specialized Certificate Programs. We pleased to offer our members a savings of over $350 per course.
  • Study with colleagues from around the world – Invest in your business with e-Cornell’s award winning programs today and set yourself apart.
  • Through our partnership with e-Cornell, TIAN provide our members with an exclusive price of $699 (CDN)/course – regular pricing is $1,057/course.
  • As part of the online offerings, there are over 60 individual courses and 16 professional certificate programs available in a wide array of hospitality disciplines including but not limited to foodservice, leadership and management development, marketing, finance and revenue.
  • Coruse descriptions and information are available here:
  • Click here to complete an order form.


Human Resources Toolkit 

  • The HR Toolkit is a comprehensive resource for creating a HR strategy and implementation plan. The HR Toolkit, being offered free of charge, contains guides, templates, tools, and tips for developing internal policies, recruitment plans, and optimizing resource allocations. It comes with 24 customizable templates such as job offer letters, training plans, employee manuals, wellness surveys, job descriptions, and much more. The kit also includes 39 tools including interview checklists, staffing reminders, and other HR forms that make managing people that much easier. 
  • Click here to complete an order form.