Tourism Seasonality and Labour Project


2020-2021

The Cape Breton Partnership is working to connect Cape Breton tourism operators to valuable training opportunities and human resources tools to help expand the skills of their workforce, create long-term employment and continuously improve the tourism products delivered by passionate tourism professionals each day on Cape Breton Island. These tools are provided by the Tourism Industry Association of Nova Scotia (TIANS) and Nova Scotia Tourism Human Resource Council (NSTHRC), with support from the Nova Scotia Department of Labour & Advanced Education (LAE). 

TRAINING OPPORTUNITIES

emerit Training Modules

  • Cape Breton Tourism and Retail businesses now have free access to emerit.ca – the most comprehensive industry-developed training available anywhere in the world! All emerit products and programs are based on industry-defined standards, and are recognized across Canada.  
  • Training modules for over 30 occupations are available, for free through this program, on topics such as Food & Beverage, Sales, Housekeeping, Event Management, and more!
  • Full list of modules and module descriptions are available here:  http://emerit.ca/home 
  • Click here to complete an order form.


Occupational Skills Training Workshops

  • Your supervisors, managers and front-line employees can benefit from service excellence training workshops.
  • A number of workshops are available, such as Nova Scotia Best, Stress Management, Tourism Workplace Essentials, Serve Right Server/Manager, Superhost, & more!
  • These workshops will be made available pending interest, and may be requested by a workplace with at least 10 employees who are confirmed to attend the training.
  • For a full list of workshops, visit https://tourismhrc.com/training-program/.
  • To express an interest, please email tyler@capebretonpartnership.com to discuss this opportunity.


Employability Skills Training



emerit National Occupational Certification

  • You can now offer your managers or supervisors the option of National Occupational Certification as part of the benefits of working for your business!
  • Tourism Certified Manager and Tourism Certified Supervisor programs in Director of Housekeeping…. are all available for free!
  • Full list of certifications and descriptions are available here:  https://tourismhrc.com/certification/ 
  • Click here to complete an order form.


e-Cornell Executive Program Courses

  • The e-Cornell Executive Program is a premium opportunity for your most important team members.  It can start the road to certification available through the program or simply because it is of interest to the candidate as a stand-alone endeavour.
  • As part of the online offerings, there are over 60 individual courses and 16 professional certificate programs available in a wide array of hospitality disciplines including but not limited to foodservice, leadership and management development, marketing, finance and revenue.  
  • The costs of these courses are significantly reduced through this program, and may be free of charge under certain circustances.
  • Coruse descriptions and information are available here:  https://www.ecornell.com/portal/tians/
  • Click here to complete an order form.


TOOLS

Human Resources Toolkit 

  • The HR Toolkit is a comprehensive resource for creating a HR strategy and implementation plan. The HR Toolkit, being offered free of charge, contains guides, templates, tools, and tips for developing internal policies, recruitment plans, and optimizing resource allocations. It comes with 24 customizable templates such as job offer letters, training plans, employee manuals, wellness surveys, job descriptions, and much more. The kit also includes 39 tools including interview checklists, staffing reminders, and other HR forms that make managing people that much easier. 
  • Click here to complete an order form.