Support for Tourism Industry

Highly Affected Sectors Credit Availability Program (HASCAP) Guarantee

The Highly Affected Sectors Credit Availability Program (HASCAP) Guarantee is a new COVID-19 relief program to help hardest-hit businesses from all sectors with additional financing.

Business Development Bank of Canada will provide a 100% net loss guarantee to increase these businesses’ ability to access additional liquidity. Proceeds of the loan (up to $1 million) are exclusively meant to fund the operational cash flow needs of the business and ensure a degree of continuity of operations.



Tourism Accommodations Real Property Tax Rebate Program

The Tourism Accommodations Real Property Tax Rebate Program is a 25% rebate that helps owners of hotels, motels and inns with their 2020-2021 commercial property tax. To receive the rebate, eligible operators must have paid their commercial property tax bill in full or have entered into a payment plan with their municipality. The deadline for applications is 11 December 2020.


Tourism NS

Website Bootcamp Program
To be competitive, a tourism business needs a strong website that makes it easy for people to find out what they offer and make a purchase. Tourism Nova Scotia’s Website Bootcamp program, offered in partnership with Digital Nova Scotia, will help eligible tourism businesses develop new mobile-friendly websites and learn the skills to maintain and create effective web content. Selected participants will work with website developers from Boostflow during a two-day workshop to create a new website on the Wix platform. Additional support will be offered through one-on-one virtual meetings. The deadline to submit your application is Friday, January 8 , 2021 at 4pm.


Webinar Series
COVID-19, and the related travel restrictions, have had a significant impact on tourism businesses in Nova Scotia and around the world. Tourism Nova Scotia is offering training and information to support tourism businesses and organizations adapt to the evolving tourism environment, enhance quality and competitiveness, and prepare to welcome visitors when the time is right. This webinar series offers practical information you can use to steer your business through COVID-19 and then rebuild and recover following the pandemic.


Nova Scotia Experience Toolkit
Deliver new experiences to set yourself apart from the competition, create more demand for your business, and connect with your best customers. Learn about different types of travellers, experience development planning and pricing tools, industry best practices, and marketing insights. Access five videos and related tip sheets and worksheets in this Nova Scotia Experience Toolkit to guide you.


Tourism Industry Updates on COVID-19
Tourism Nova Scotia’s latest updates on COVID-19, inmpacts on thr tourism industry, and supports available to the industry.


Tourism HR Canada

Tourism HR Canada has developed the Covid-19 Tourism Workforce Recovery Toolkit, a practical, no-cost, web-based program that includes tools, downloadable content and presentations, all designed to give tourism operators the knowledge resources they need to rebound and succeed. The curated content presented in the COVID-19 Tourism Workforce Recovery Toolkit leverages myriad public-domain academic and business sources. The Toolkit is dynamic and will be updated and amended on a regular basis to reflect new information and market changes.


Highly Affected Sectors Credit Availability Program (HASCAP)

On November 30, 2020 the Canadian Federal Government announced HASCAP, the Highly Affected Sectors Credit Availability Program. The initiative’s intent is to provide pandemic support at tourism and other ‘highly-affected sectors’. This stream would offer 100 percent government-guaranteed financing for heavily impacted businesses, and provide low-interest loans of up to $1 million over extended terms, up to ten years. Rates will be lower than those offered in Business Credit Availability Program (BCAP) and beneath typical market rates for hard-hit sectors.


Tourism Industry Association of Nova Scotia

To keep Nova Scotia’s Tourism Industry up-to-date on how the industry is responding to the COVID-19 pandemic, the Tourism Industry Association of Nova Scotia has developed the Tourism Strong platform.


The Tourism Industry Association of Nova Scotia has also developed a Safety and Prevention Measures document to guide businesses in protecting workers, their families, and the community from possible infection and illness.


Clean It Right is a new training program provided through the Tourism Industry Association of Nova Scotia to provide awareness and education on cleaning your establishment with the goal of regaining consumer confidence. The program was designed to increase the safety of guests, visitors and the workforce in the Tourism industry. This will help reassure customers that may be hesitant to travel, shop and eat out during the post COVID-19 period.


Hospitality Reopening Guidance

P&G Professional developed a document to provide cleaning and disinfecting information, guidelines, and hygienic practices that may be necessary to reopen a hospitality establishment during COVID-19.


COVID-19 Tourism Recovery Research and Marketing Approach

Tourism Nova Scotia is sharing research on potential post-COVID-19 tourism recovery scenarios and our phased provincial marketing approach to support the tourism industry. 


Canada’s Regional Development Agencies

Canada’s Regional Development Agencies are closely monitoring the COVID-19 global challenge and the impact it is having on businesses and workers, as well as the broader economy. The Atlantic Canada Opportunities Agency (ACOA) is this region’s Regional Development Agency. If you are a tourism operator or small- or medium- sized business or organization and have received ACOA funding and COVID-19 is affecting your operations, you are encouraged to contact your local ACOA office to review your situation and provide guidance.


Tourism Nova Scotia has created a video aimed at sharing Nova Scotia’s spirit of community and support for one another, while reminding people that even though we can’t visit and explore right now, we will be ready to welcome visitors and enjoy our beautiful province when the time is right. The video was created with existing footage and with footage captured in compliance with social distancing measures.